Payments

Last Updated on February 29, 2018

All transactions in our store will be charged in USD. Other displayed currency is only an estimate guide from the live currency exchange rate. Your bank will charge you in your local currency according to their exchange rate on the day. Please note that some bank charges a small transaction fee due to a different currency.

The checkout process uses PayPal – the most trusted online payment solutions on the web. You can either pay using PayPal balance or any credit cards. The payment gateway we use have been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.

Please verify that the credit card number, expiration date, CVV number, and zip code are accurate. If it still doesn’t process, please try another payment method or e-mail us at support@charminganimals.com.

Orders

Last Updated on February 29, 2018

If your order hasn’t yet shipped, please email us directly at support@charminganimals.com.

You can do so at any time before your order is shipped out.  Simply email us your order number and your cancel request at support@charminganimals.com. We’ll promptly refund you in full. If your order has already been shipped out, we can still refund your order, however we will need to wait for your parcel to return to us before we can process the refund.

We’re sorry to hear that you’re unable to place an order. Please contact Customer Service https://charminganimals.com/contact/ and we will work on resolving the issue as quickly as possible.

Orders

Last Updated on February 29, 2018

STILL HAVE QUESTIONS? CONTACT US

CONTACT US

Navigation
Close

My Cart

Viewed

Recently Viewed

Close

Categories