FREQUENTLY ASKED QUESTIONS

Last Updated on February 29, 2018

We are happy to answer any questions you may have. You can reach us through Facebook Messenger.  You can also send us an email at https://charminganimals.com/contact/  and we will get back to you as soon as possible.

We answer emails in the order they are received and we try to respond as promptly as possible. We mostly reply within 24 hours of receiving an email, but if there is an increased volume of inquiries it may take us 2-3 business days to get back to you. To help us respond to you faster, please only send one email per inquiry.

Lucky you! To use your coupon code, add all of your glam goodies to your shopping cart and begin the check-out process. There will be a box to enter your code, then just click ”apply”. Please note that only one promotion code can be entered for a given order from Charming Animals. Coupon code cannot be used on orders already placed.

Why would you want to?! Our charming Animals fans receive all kinds of perks and special gifts. But if you must, just click the ‘Unsubscribe’ link at the bottom of any email.

Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor’s display. We have made every effort to display, as accurately as possible, the colors of our products that appear at the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate. The position of pattern/design may slightly different from what you see.

STILL HAVE QUESTIONS? CONTACT US

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